GENERAL INFORMATION
Phone Number: 404-413-9849Email: rialtotickets@gsu.edu
Address: 80 Forsyth St, NW; Atlanta, GA 30303
The Box Office business hours are Monday through Friday, 10:00am to 4:00pm. The University, and thus the Box Office, are closed on most major holidays.
The Rialto Box Office is located in the lobby of the Rialto Center for the Arts. Tickets can be purchased in person at the Box Office, by phone (404-413-9849), or online at rialto.gsu.edu.
The Box Office will open at the event venue two hours prior to the start time, and close 30 minutes after the scheduled start time
REFUNDS and EXCHANGES
We do not offer refunds or exchanges.
DISCOUNTS
Discount availability and pricing vary by event. Discounts cannot be combined and are valid on new purchases only. Promo codes must be entered before obtaining tickets/registering for events. Some discounts require logging into your customer account before obtaining tickets/registering for events. Discounts are not applicable in VIP/Meet & Greet price zones.
GROUP discounts are available for most events, please contact the Box Office for pricing and more information (rialtotickets@gsu.edu or 404-413-9849).
ADMISSION, RE-ADMITTANCE & LATE SEATING
The Rialto Center for the Arts and Georgia State University reserves the right to refuse admission to the venue, to request any ticket holder to leave the venue, and/or to take any appropriate action to enforce these rights.
Re-admittance varies by event, it is the ticket holder’s responsibility to check in with staff prior to entering for re-admittance policy.
All events take place rain or shine.
Programs and/ or Artists are subject to change without notice. Latecomers may be seated at the discretion of Rialto Center for the Arts.
DELIVERY METHODS
Mail - Tickets selected for mail are processed within three business days from the time of the order. Tickets must be booked at least ten business days prior to the event in order to qualify for mailing delivery. Tickets are sent to the address specified during the checkout process. Patrons should always ensure that the proper shipping address is provided during checkout. Shipping is not available for overseas addresses.
Will Call tickets will be available at the Rialto Box Office two hours before the start of the show. Patrons will need a photo ID to pick up their tickets. Tickets may only be picked up by the person who purchased the tickets.
Print At Home ticket delivery is available on most orders but requires a recent version of Adobe Acrobat Reader. To download the program, click here (https://get.adobe.com/reader/).
TICKET BROKERS
For your own security, we strongly recommend that you do not purchase tickets from any supplier other than the Rialto Box Office. Only tickets purchased directly from the Rialto Box Office can be guaranteed, and tickets purchased from any other source are done so at your own risk and may be deemed invalid. The Rialto Box Office does not replace tickets purchased through eBay, Craig’s List, StubHub, or any other secondary market. The re-sale of tickets on the Georgia State University campus is strictly prohibited. Violators of this policy will be prosecuted to the fullest extent of the law. Policies subject to change without notice.
LOST & FOUND
If you are seeking lost items, please call the Box Office at 404-413-9849.
CAMPUS POLICIES
Georiga State University is a smoke and tobacco free campus.
KNOW BEFORE YOU GO
- Go Pros, iPads/tablets, selfie sticks, drones, noise-makers, and professional cameras, including those with detachable lenses, are not permitted.
- Photography and audio/video recording is not permitted.
- Please do not stand in the aisles or in your seats.